Carpet Cleaners Surrey Cookie Policy

This Cookie Policy explains how Carpet Cleaners Surrey uses cookies and similar technologies when you visit our website. It sets out what cookies are, the types of cookies we use, why we use them, and how you can control your cookie preferences through your browser or device settings.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help the website recognise your device, remember your preferences, and understand how you interact with different pages. Cookies may be set by the website owner or by third parties that provide services to the website, such as analytics or advertising providers.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the basic operation of our website. They enable core functions such as page navigation, secure areas, and access to basic features. Without these cookies, the website would not function properly and certain services you request cannot be provided. These cookies do not store information that directly identifies you and are generally set in response to actions you take on the site, such as setting your privacy preferences or filling in forms.

Analytics Cookies

Analytics cookies help us understand how visitors use our website. They collect information such as which pages are visited most often, how users move around the site, and if they encounter error messages. The information gathered is usually aggregated and does not personally identify you. We use analytics cookies to monitor website performance, measure the effectiveness of our content, and identify areas where we can improve usability and overall user experience.

Marketing Cookies

Marketing cookies are used to deliver adverts and promotions that are more relevant to you and your interests. They may be set through our website by third party advertising partners. These cookies can remember that you have visited our site and may be used to show you tailored advertising on other websites. They also help us measure the performance of our marketing campaigns by tracking interactions with our adverts.

Cookies and Performance Monitoring

We use cookies as an important tool for monitoring the performance of our website and services. Through analytics and related technologies, we can assess how quickly pages load, how often users return to the site, and which content is most useful. This information allows us to diagnose technical issues, improve navigation, and optimise the overall performance of our online presence. By understanding how the site is used, we can make informed decisions to enhance reliability, speed, and accessibility for all visitors.

How You Can Control Cookies

You have the right to decide whether to accept or reject non-essential cookies. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to refuse cookies or notify you when a cookie is being placed on your device. Please note that if you choose to block or delete essential cookies, some parts of the website may not function correctly.

To manage cookies, check the help section of your browser or device for instructions on changing cookie preferences or clearing stored cookies. You can typically disable analytics and marketing cookies without affecting the core functionality of the site, although certain features or personalised content may not be available.

Retention of Cookie Data

Cookies are stored on your device for varying periods of time. Some are session cookies, which are deleted automatically when you close your browser. Others are persistent cookies, which remain on your device until they expire or you delete them. We aim to retain cookie data only for as long as necessary to fulfil the purposes described in this policy.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we use cookies and how you can manage your preferences.