Carpet Cleaners Surrey Modern Slavery Statement

This Modern Slavery Statement is made by Carpet Cleaners Surrey in relation to our activities and supply chains. It sets out the steps we take, and are committed to taking, to prevent modern slavery and human trafficking in our operations and in the services and products we procure. We recognise that modern slavery is a serious global issue and we are committed to acting ethically and with integrity in all our business relationships.

Our Business and Supply Chains

Carpet Cleaners Surrey provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our supply chains include the sourcing of cleaning products, machinery and equipment, workwear, and subcontracted services where specialist expertise or additional capacity is required. We understand that risks related to modern slavery can arise at various points in these supply chains, especially where raw materials, manufacturing, or low-cost labour may be involved.

Zero-Tolerance Approach to Modern Slavery

We maintain a strict zero-tolerance policy towards modern slavery, human trafficking, forced labour, and all forms of exploitation. This applies to our own operations, our employees, subcontractors, and all suppliers with whom we work. We expect everyone associated with Carpet Cleaners Surrey to share this commitment and to uphold high standards of ethical conduct, respect for human rights, and compliance with applicable laws and regulations.

Policies and Governance

Our zero-tolerance approach is embedded in our internal policies, including standards on ethical conduct, recruitment, health and safety, and supplier expectations. We do not engage in any form of forced, compulsory, or child labour, and we ensure that all employees work voluntarily and are free to leave their employment after reasonable notice. We comply with all legal requirements on working hours, wages, and conditions. We are committed to continuous improvement and to strengthening our internal controls where risks are identified.

Supplier Due Diligence and Audits

We aim to work only with suppliers and subcontractors who uphold similar values. As part of our due diligence, we assess the risk of modern slavery within our supply chain and prioritise engagement with suppliers in higher-risk categories, such as those involved in manufacturing cleaning products or equipment. Where appropriate, we conduct supplier assessments and audits to confirm compliance with our ethical standards. These audits may include reviewing employment practices, worker documentation, and health and safety records, as well as on-site visits when necessary and proportionate.

We expect suppliers to cooperate fully with any audit or request for information. If a supplier is found to be in breach of our standards, we will seek corrective action within a defined timeframe. Where breaches are serious or cannot be remedied to our satisfaction, we reserve the right to suspend or terminate the business relationship.

Training and Awareness

We recognise the importance of awareness and training in identifying and preventing modern slavery risks. Relevant staff, in particular those involved in procurement, contract management, and site supervision, receive information and guidance on recognising the signs of exploitation and understanding our reporting processes. We encourage an open culture in which concerns can be raised without fear of retaliation.

Reporting Channels and Whistleblowing

Carpet Cleaners Surrey encourages all employees, subcontractors, suppliers, and other stakeholders to report any concerns or suspicions of modern slavery or unethical behaviour. Concerns can be raised directly with line managers or through senior management. Reports will be treated seriously, handled sensitively, and investigated promptly. We will not tolerate any form of victimisation or retaliation against individuals who raise concerns in good faith.

Where appropriate, we will cooperate with law enforcement authorities and relevant agencies to ensure that any instances of modern slavery are addressed swiftly and effectively. We are committed to taking appropriate remedial actions and to supporting those who may be affected.

Monitoring, Review, and Continuous Improvement

We recognise that addressing modern slavery is an ongoing responsibility. We will review this Modern Slavery Statement and our related practices on an annual basis to assess their effectiveness and to identify opportunities for improvement. This review will consider changes in our business, developments in legislation and guidance, outcomes of supplier audits, and any concerns or incidents reported during the year.

As our business and supply chains evolve, we will continue to refine our due diligence processes, strengthen our controls, and engage proactively with suppliers and stakeholders to mitigate the risk of modern slavery. This statement has been approved by the management of Carpet Cleaners Surrey, who will oversee its implementation and review on an annual basis.